Introduction

This Privacy Policy explains what information Lumen processes, why it is processed, and how it is handled. Lumen is a private Discord server management application developed by Coya Labs and is only used within the Unreal Engine Discord server.

Information We Process

Depending on the features being used, Lumen may process:

• Discord user IDs, channel IDs, server IDs, message IDs and other Discord identifiers.

• Server configuration required for Lumen's features.

• Ticket information created through Lumen's ticketing system.

• Message content when required to provide moderation and security features.

• Basic interaction data necessary to execute slash commands and other Discord interactions.

Lumen only processes information necessary to provide its functionality.

How We Use Information

Information is processed solely to operate Lumen's features, including:

• Server moderation.

• Ticket management.

• Scam and abuse detection.

• Private voice channel management.

• Server automation and configuration.

• Feature diagnostics and reliability improvements.

Information is not used for advertising, profiling, or AI model training.

Data Storage

Lumen stores only the information required for its features.

As of now, all of Lumen's features remain completely stateless without relying on external databases for storing user content except for the cases where features utilize Discord's infrastructure.

Data Sharing

Information processed by Lumen is not sold or shared with third parties except:

• when required to operate the service,

• when required by applicable law,

• or when necessary to investigate abuse or security incidents.

Security

Reasonable technical and organizational measures are used to protect stored information against unauthorized access, alteration, or disclosure.

Your Rights

If you have questions regarding data processed by Lumen or would like to request the removal of information where applicable, you may contact us using the details below or, if appropriate, by creating a support ticket in the server.

Changes

This Privacy Policy may be updated from time to time. Continued use of Lumen after changes become effective constitutes acceptance of the updated policy.